BSB20120 Certificate II Workplace Skills​

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The Certificate II in Workplace Skills provides students with the necessary knowledge and skills for the workplace. Students learn to perform a range of tasks using practical skills and fundamental operational knowledge that can be used in Business Services job roles.

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This is a one-year program. There are 5 Core Units, and 5 Elective Units = 10 Units of Competency.

 

• A minimum of 50 hours

• 1 elective from Group A

• 1 elective from Group B

• 3 electives from Groups A, B or C (of which 2 may be Import Units)

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Nominal hours are noted at the end of the title of each unit. Where there are two different hours noted, the second reflects Western Australian nominal hours.

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Units of Competency

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CORE UNITS

 

• BSBWHS211 Contribute to the health and safety of self and others (20) (15)

• BSBPEF202 Plan and apply time management (20) (15)

• BSBOPS201 Work effectively in business environments (30) (25)

• BSBCMM211 Apply communication skills (40) (35)

• BSBSUS211 Participate in sustainable work practices (20) (30)

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ELECTIVE UNITS (select 5 as per rules noted above)

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Group A - Self Management

 

• BSBCRT201 Develop and apply thinking and problem-solving skills (30) (25)

• BSBPEF302 Develop self-awareness (30) (25)

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Group B - Technology

 

• BSBTEC203 Research using the internet (30) (25)

• BSBTEC202 Use digital technologies to communicate in a work environment (20)

• BSBTEC201 Use business software applications (60) (55)

• BSBTEC101 Operate digital devices (20)

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Group C - Working With Others

 

• BSBPEF101 Plan and prepare for work readiness (20)

• BSBTWK201 Work effectively with others (40) (35)

 

Import Units

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• FSKWTG009 Write routine workplace texts (15) (15)

• FSKWTG006 Write simple workplace information (15)

• FSKDIG003 Use digital technology (15)

• FSKDIG002 Use digital technology for routine and simple workplace tasks (10)

• FSKLRG011 Use routine strategies for work-related learning (10)

• FSKOCM006 Use oral communication skills to participate in workplace teams (10)